JMC Makes Mockery of Grievance Cell
Jammu, 24/JAN/2019;
Continuing its contemptuous approach towards the pleas of the general public
and directions of senior officers, the Jammu Municipal Corporation has not
spared even the JK Government’s Grievance Cell which is operated from civil secretariat under the
direct control of General Administration Department. As per the prescribed Standard
Operating Procedure, SoP, the maximum time limit is fixed as 15 days for the
departments to redress the grievance of the complainants received via online
portal (www.jkgrievance.in )
but unfortunately concerned officers of the Jammu Municipal Corporation do not
bother any SoPs or standing instructions of the government and ignore the fixed
time line deliberately.
The casual approach of the
JMC has been exposed by a complainant, an unemployed degree holder engineer,
Sushant Gupta a resident of Mast Garh, Jammu who had submitted an online complaint with the JK Grievance cell vide no.
999001025959 on 21/Dec/2019 against the JMC about alleged nepotism and flouting
of sets rules and codal formalities by the JMC officers in awarding a construction tenders worth lacs of rupees to one particular firm on higher rates and
ignoring the other firm that have quoted the
lowest rates and thus causing
huge loss to the state exchequer.
In the plea with the
Grievance cell, the complainant had asked for an impartial probe and keeping the
tender in abeyance. From the Grievance cell the said complaint was forwarded to
the JMC on 27/Dec/2018 with the direction to dispose it of within 15 days as
per the standard operating procedure but till date neither the JMC held any
probe nor replied to the complainant or to the Grievance Cell.
Sushant alleges that till
date no action is been taken by any officer of the Municipal Corporation so far
and the only hope is left on Governor Satya Pal Malik, he also told that a
complaint about alleged bungling in awarding the tender has also been submitted
with the State Vigilance Commission, Crime Branch Jammu and Commissioner, Jammu
Municipal Corporation but any response from these organization is also awaited
yet.