Jammu, 19/July/2020 : Disappointed
with the apathy of officers of Jammu and Kashmir administration who are
responsible to response and act on the complaints received from citizens trough
online portal of Jammu and Kashmir government , RTI Activist Raman Sharma
alleged that deliberately the attempts are being made to reduce the online
grievance cell to a joke to discourage common people so that they do not resort to file written complaints and officers are not made accountable.
Raman informed that though as per
the Standard Operating Procedure
adopted by the J & K government the heads of the departments are instructed
by the government to respond and take action on the complaints received through
online portal “Azaz-e-Awam” jkgrievance.in
within 15 days.
Citing his own complaints filed
through online portal, he said that he had filed two complaints with the
grievance cell vide no. 999001418390 dated 14/June/2020 and complaint no 999001392817
dated 13/May/2020 and till date no action is being taken on his complaint. He
further informed that both these complaints pertains to very important subjects
one related to finance department and other related to allegations of discrepancy
in allotment and construction of community and individual bunkers in district Poonch
wherein millions of rupees have been given by Ministry of Home Affairs,
government of India.
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